How do I watch the VodiCast IPTV service?
You can watch VodiCast on any device you already own — Smart TV, Firestick, Android box, MAG STB, iPhone, iPad, Windows PC. Setup uses the free IBO Player app and takes about 5 minutes. We send you a step-by-step installation guide right after payment.
How reliable are your servers?
VodiCast is rated the #1 IPTV provider in Quebec by independent reviewers, delivering 99.9% uptime thanks to our proprietary Anti-Freeze™ 9.8 load-balancing technology distributed across 9 datacenters in North America and Europe.
I have a problem — who do I contact?
Our Montreal-based technical team is available 24 hours a day, 7 days a week on WhatsApp at
+1 514 447 7860 and by email. Average first response time: under 4 minutes. Don't hesitate to reach out — we genuinely enjoy helping new users get streaming.
Which payment methods are accepted?
Credit card, debit card, Apple Pay and Interac e-Transfer for Canadian customers. All payments are processed through a secure PCI-compliant gateway. There are absolutely no hidden fees and no recurring charges — you only pay once per period.
When will my subscription be activated?
Your VodiCast subscription is activated the moment you receive your IBO Player credentials by email — typically within minutes of payment confirmation. If you order outside business hours, allow up to 30 minutes for our overnight team to process the line.
Is VodiCast hard to set up?
Not at all. After subscribing you automatically receive easy-to-follow instructions to configure your VodiCast account on the device of your choice. Installation guides are provided for all TV brands, Android & Apple mobile devices, tablets, Firesticks, MAG boxes, TV boxes and Windows PCs.
Is the server IP-locked?
No, the VodiCast IPTV server is not locked to a specific IP address. You can use it anywhere — whether you travel between Quebec and other provinces, head south for the winter or move to a new home, your subscription continues without interruption.
How do I get a free month?
Refer a friend and receive one free month after they pay for their subscription. Send us the last four digits of their phone number, their email or their name on WhatsApp chat and we'll automatically extend your line by one extra month.
Can I install VodiCast on more than one device?
One VodiCast subscription is tied to one device at a time via IBO Player. If you need to use VodiCast on a second device, simply purchase an additional line — we offer multi-line discounts on WhatsApp.
Do you offer a refund if I'm not satisfied?
Yes — we offer a 7-day money-back guarantee. If VodiCast doesn't deliver the channel list or stream quality we promise, we issue a full refund within 7 days of activation. See our
refund policy for details.
What internet speed do I need?
VodiCast delivers smooth HD streams from 10 Mbps and full 4K UHD from 25 Mbps. We recommend an Ethernet connection on your TV box for the best experience, especially during live NHL and Premier League broadcasts.
Will VodiCast work with my VPN?
Yes. VodiCast servers are VPN-friendly. We even recommend running a VPN on your router or device for extra privacy — our Anti-Freeze™ technology automatically routes you through the nearest healthy server regardless of your VPN exit node.